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Got questions? We’ve got answers. Please read our list of FAQs below to get up to speed. If you still need help, or any further clarification, do not hesitate to Contact Us.
Cosmetic tattooing is the process of implanting coloured pigment into the dermis layer of the skin by means of tiny, sterile, disposable needles to produce the appearance of hair strokes, makeup, or to enhance the natural features of the face.
A topical anaesthetic cream is used for numbing during your procedure. Pain thresholds vary from each individual and every effort is made to ensure you remain comfortable during the procedure, however small amounts of discomfort is to be expected.
Cosmetic Tattooing is considered a semi permanent procedure as you will not be able to wash your result off. However your body will metabolise the pigment slowly over the years (Unlike a body tattoo). It generally lasts from 3-10 years, sometimes even longer. As cosmetic tattoos age the pigments may alter over time. The pigments which were initially implanted into your dermis break down at different speeds and this is because the larger molecules are harder for your body to metabolise. If your body is holding onto the larger molecules it is common to be left with hues of colours which in turn may require neutralisation over the years. This is why refresh treatments every few years are great, as they keep your cosmetic tattoo looking fresh and allow adjustments to be made to keep the correct colouring and hue of the ink.
Good question. The full procedure roughly takes 2.5 - 3 hours. This includes consultation, mapping and design, colour selection, numbing, tattooing and aftercare. The time during the treatment spent tattooing varies between 1 - 2 hours.
Cease use of any skin/blood thinners (Vitamin A, Glycolic acids) on the brow area two weeks prior to your appointment. Do not consume any alcohol, fish oil, caffeine or take any blood thinners (Aspirin, Ibuprofen, Niacin) 48 hours before your procedure, this may cause excess bleeding and may affect your results. Cosmetic botox and fillers should be done two weeks prior or two weeks after your appointment. You will not be able to receive a tattoo service if you are pregnant or breastfeeding. You will not be able to receive a tattoo service you if you are prone to keloid scarring. We will not be able to tattoo over any blemishes or sores in the brow area. You must be over 18 years of age. No excessive sun for one week prior. We cannot tattoo over compromised skin. I.e. (sun burns, scabs, etc). If you are PRONE TO COLD SORES we recommended speaking to your pharmacist or doctor - They can prescribe a 3 day course of viral medication that you can you start prior to your procedure. This can help prevent or lessen the severity of a breakout.
It is important that you follow your aftercare protocol we provide. Getting the best outcome for your tattoo is 20% in clinic treatment, and 80% at home aftercare. Your new tattoo and surrounding area should be kept dry for 7-10 days. This includes no swimming, saunas, steam, sweat or products on or around the area. Please do not use any oils or moisturisers, exfoliants across the forehead or eyelids. When showering please take extra care to ensure they are kept as dry as possible as this will help the pigment settle into the skin for longer lasting results. Do not scrub, wash, pick or itch your new brows. Please refer to our aftercare section for in-depth instructions on how to take care of your tattoo.
It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.
We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.
We always aim to make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process.
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